News Flash
Every single server on the face of the planet has, at times, issues. And here’s a little secret for you…they are almost always caused by the users on that server. Either through stupidity or ignorance...
View ArticleLe sigh
Customer: I paid my domain registration invoice almost two months after it was generated, yet it hasn’t been renewed in the five days since I paid it. I demand a credit on my account for those five...
View ArticleRuby Doobie Doo
Dear Linux, If it is a required dependency, why are you asking if we’d like to install it? If we do not, wouldn’t that be oh, I dunno BAD? Love, Factoids
View ArticleThink before you type
Resellers continue to be the bane of our existence. Observe this comment accompanying a new order today: I supported one of my customers hosted by you so hope to receive continued good service. Now,...
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Zzzzap!
Customer: Where’s my account? Tech Support: Well, you didn’t pay the invoices, there were four past due. So we suspended it for four weeks…you totally failed to notice…then we terminated it. Customer:...
View ArticleJust Write a Frickin’ Letter Instead
How do I set up email accounts. I haven’t been on your site in many months but your new help system is awful compared to what you used to offer. I can’t believe I have to ask for such an easy question....
View Articlemv moron.client /usr/local/hell
Dear Co-Dependent Whinger: The fact that you are too impaired to manage the very simple aspects of your control panel used to be a source of amusement to us. MILD amusement, but amusement nonetheless....
View ArticleAnd Quit Being Big Babies
It is called a HELPdesk. Where we provide HELP. So when you sign your tickets with the whinge “please help!”, as if we might or might not you know, depending on our mood render assistance unless you...
View ArticleHallowed be thy partition
We wonder what it says about us that when we go to type “oh god” we type “oh dos” instead…
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